Privacy Policy

Privacy Policy

Introduction

Welcome to https://home-care-services-for-seniors-tierra-verde-texas.primarycareaid.com (hereafter referred to as “our website” or “we”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard data when you interact with our online platform, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services accessed through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides your interactions with us when:

  1. You sign up as an authorized user for our applications and services.
  2. You visit and navigate through our websites linked to this statement.
  3. You subscribe to receive communications from us, such as newsletters, emails, phone calls, or text messages/SMS.

Personal Data Collection

We collect various types of personal data (hereafter “Personal Data”) to enhance your experience with our services and improve our operations:

  • Account Information: Details related to your user account creation and maintenance, including usernames, passwords, email addresses, and profile preferences.
  • Payment Information: Credit/debit card details, billing addresses, and transaction history for processing payments.
  • Financial Information: Data related to your financial status, such as income, savings, or investments (if voluntarily provided).
  • Purchase Information: Items you purchase from us, order history, and product preferences.
  • Mobile Device Identifiers: Unique identifiers assigned to your mobile device, such as IP addresses, device ID, and location data.
  • Location Data: Geographic coordinates and information about the region or city where our services are accessed.
  • Feedback: Your responses to surveys, feedback forms, or reviews you submit to us.
  • Social Media Information: Content you choose to share with us via social media platforms when using our integrated features.
  • Product Information: Details on products or services you inquire about, including any specific questions or inquiries.

We obtain this data through direct user input, interactions with our systems, and automated technologies like tracking cookies and pixels. Additionally, we may receive Personal Data from third parties who assist us in providing our services, subject to their respective privacy agreements.

Cookies

We use cookies and similar tracking technologies for several essential purposes:

  • Strictly Necessary: These cookies enable core functionalities of our website, such as secure login, account management, and payment processing.
  • Preference: They remember your preferences, such as language settings, to provide a personalized experience.
  • Analytics: Analytics cookies help us understand how users interact with our site, enabling us to improve its performance and usability.

Users can manage non-essential cookies through our Cookie Manager, allowing them to control their tracking preferences. For more information about cookies, including how to delete or block them, please visit All About Cookies.

Retention and Deletion

We retain Personal Data only for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. Once the retention period expires or upon request for deletion, we securely delete or anonymize your data from our systems.

Security Measures

We have implemented robust security measures to protect your Personal Data:

  • Encryption: We use encryption protocols to safeguard data during transmission and storage.
  • Secure Processing: Our payment processors adhere to the highest industry standards for secure transaction processing.
  • Third-Party Engagement: We engage trusted third-party service providers who assist us in maintaining security and privacy, but they only have access to data necessary for performing their functions.

Children’s Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect or solicit Personal Data from minors. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete that data.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your Personal Data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to rectify or update inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request deletion of your personal data under certain circumstances.
  • Restriction: The right to limit the processing of your personal data in specific situations.
  • Portability: The right to receive your personal data in a structured, commonly used format.
  • Objection: The right to object to the processing of your personal data for certain purposes.
  • Non-Discrimination: The right to be free from discriminatory practices based on your exercise of privacy rights.
  • Appeals/Complaints: You can file a complaint with us or relevant data protection authorities if you believe your privacy rights have been infringed.

To exercise any of these rights, please contact our Privacy Team using the details provided below. We will respond to your request within the required timeframe as per applicable laws.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this page periodically for the latest information on our privacy practices.

Contact Information

For any questions, concerns, or requests related to your privacy:

  • Email: contact@home-care-services-for-seniors-tierra-verde-texas.primarycareaid.com
  • Postal Address: [Provide our physical address]

We value your trust in our commitment to protect your personal information. This Privacy Policy was last updated on [insert date].